Made To Order – RAUES Review

Published October 4, 2014 by Fat Heffalump

Being a highly visible fat activist is not easy, but one of the benefits is that sometimes brands contact you to ask if you’d like to review their product.  Recently I was contacted by the folk at RAUES, a small company that custom make garments to your measurements.  They’re looking to expand into Australia, and I firmly believe that if a company is going to cater to me at all, that’s a good start!  So many don’t, simply because of my size.

RAUES have a great concept.  Basically when you join up you enter in all of your  measurements.  My advice is get a friend to help you take all of your measurements, it helps a LOT with accuracy!  When you order, you select the customisable features for that garment that you want.  That way you get a dress made to order to your specifications – in fact it’s pretty much one of a kind, even though it’s a shared pattern it’s coming from.

They asked me to choose a garment to have made up and being a frock lover, I chose the Angie dress.  I loved the contrasting colours, the retro style and the fact that it wasn’t black!  I asked for it to be below the knee in length, to have pockets and for short sleeves.  We had a bit of dialing in to get it right, because my body shape doesn’t conform to common standards.  I have a very high waist and am rounder on the front than I am on the back, so most dress patterns don’t work for me.  But to their credit, RAUES were determined to get it right, and I am really happy with the results.  Check it out:

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The dress is really well made and fully lined with white lawn cotton, and the best thing of all – 100% cotton.  SO hard to find in plus-size clothing, which is going to make this a fantastic dress for summer.  The pockets are just the right size and sit beautifully in the dress.  All the stitching is neat and sturdy, and the pattern is shaped to fit me.  The dress is soft and really comfortable to wear.

One thing that really stands out about RAUES is their customer service.  They consulted with  me all along the way to make sure they got the customisations right, and the shipping was really prompt too.  They charge a $20 flat fee for shipping with free shipping for orders over $200 (they use Fedex) and if you do need to return a product for any reason, you have 30 days and they have a local shipping address so you don’t have to send it overseas, which is awesome – how many of us have been stuck with something because the return shipping was prohibitive?

The other thing I really liked about RAUES was the presentation of the product when it arrived.  Inside the Fedex packaging was an attractive box and the garment was wrapped in tissue paper and presented with a piece of ribbon.  I snapped a couple of photos.

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It was such a pleasure to have a dress arrive packaged like it was something special.  And it is!

The good news is, if you like their facebook page and register with them, they will get a 15% off coupon code.  How’s that for a nice little sweetener?

All in all, I am pretty sure I’ll be purchasing from RAUES sometime in the not too distant future, I’ve got my eye on the Jessica top, the Mia skirt and the Kim dress!

 

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